Forward a mail to a dedicated intake address and it becomes the record it was always going to become, while you were doing something else. Inquiry and staffing intakes file the supported documents attached to the mail with the record and read them in the assessment.
Everything an inquiry costs you before anybody has decided anything is typing: a lead somebody opens, fields somebody copies out of a mail, a thread somebody remembers to attach. Genedar does that part on arrival. The forwarded mail is read, its frame data extracted, matched to the account it belongs to where the match is unambiguous, and filed as a record with the original mail already on its timeline.
A mail that belongs to a deal you already have is filed on that deal instead of opening a second one: when its subject carries a tender or reference id found on exactly one open deal, or a project request continues a thread already on the opportunity. A new record that only looks similar to an open deal on the same account is still created, with a note naming the likely duplicate, and the assistant can archive it and move its mail across.
What is left is the decision, and the Inbox is the single place that shows what is waiting for one: mail to file, staffing requests nobody has taken, project requests still to route. A row leaves on its own the moment its record moves on, so there is no read flag to tick and nothing waits in two places at once.
