Their websites
- Screenshots and health summaries
- Uptime and response-time history
- The checks that apply to the site
Customer Space
Clients should not need to ask whether the work happened.
The monthly status email is a strange ritual. Somebody screenshots a dashboard the client cannot see, pastes it into a deck, writes three sentences of reassurance and sends it.
Customer Space replaces the ritual with access. The client opens a branded space and reads the same dated evidence you read.
What the client sees
Their reports
- Scheduled reports in their language
- Current evidence, not recreated slides
- Links back into the live space
Their engagement
- Relevant documents
- Responsible project manager
- Only records scoped to their account
What the agency controls
Account-scoped access ensures a client sees their record and nothing else. Optional password protection, branding, report language and per-record visibility remain under agency control.
The client is not looking at a presentation recreated for them. They are looking at the same evidence, scoped to their account. That is why the SLA conversation changes.
A sales differentiator, not a support feature
Most agencies compete on the same claims. Very few can hand a prospect a live space and say: this is what your reporting will look like next month.
Customer Space is the part of Genedar a client experiences, which makes it the part worth showing during the pitch.
Show a prospect what their reporting would look like.
We will set up a demonstration space against a domain you choose and walk it the way you would in a pitch.